Communication Counts

Do you have good ideas but just can’t always express them? Do you want to communicate more effectively in order to influence others? By maximising the impact of your spoken words and body language, this course will boost your confidence and give you the skills and knowledge to become a more effective communicator. You will:

• Examine your own communication skills
• Identify your own and others’ style of communication and what to do when it differs
• Understand the use of language, body language, emotion and expression
• Practise new skills in communication
• Learn strategies for influencing and persuading others to reach win-win situations
• Practise verbal and non-verbal communication
• Identify push-pull styles
• Develop the art of influence and persuasion
• Learn how to raise problems, issues and questions in a confident manner
• Facilitated in a fun and interactive way

About this workshop

• This workshop will involve you in a mixture of interactive exercises and discussion. There will be opportunities to practise your new skills through role playing exercises in a supportive atmosphere.
• Our trainers are experts in their topic and deliver courses in a practical, interactive style
• The maximum number of people on a training course is 12 so that the trainer can accommodate the learning needs of each delegate
• A two course buffet lunch and unlimited tea and coffee are included in the price

Timing

Courses start at 9.30 a.m. and end at 4.30 p.m. with half an hour for lunch.

Is this the right course for me?

Anyone who wants to communicate more effectively or increase their confidence dealing with people face-to-face will benefit from this workshop.

Level

Introductory

Duration

1 day

About the Facilitator

Jill is an expert facilitator and trainer, and has worked with a wide range of organisations in the public, private and voluntary sectors. Jill believes that learning should be relevant, practical and fun, and this is reflected in her approach to the design and delivery of training. She is a supportive and motivational facilitator with excellent interpersonal skills who takes time to understand the needs of individuals. Jill delivers her sessions in a calm, positive style with the highest standard of professionalism.        

Jill’s work includes the delivery of communication & presentation skills training programmes and she also specialises in training trainers and assessors. She has recently worked as part of our consultancy & delivery team helping to develop the skills of business advisors in St Vincent and the Grenadines.

Support available
If your business is located in the West of Scotland you may be eligible for a grant of up to 50% of the cost of participating in these courses. There are a number of places available which are reserved for businesses with less than 250 employees and companies must meet certain eligibility criteria.

Click here to see location map

Options

• We can customise this course for you if you have a particular challenge in your company. One of our specialist advisers will be happy to work on a solution with you. If you have a group of 12 people who need the same training customised learning is a cost effective way to develop them and costs can be as little as £100 per person. Click here for more information.
• We can also provide one to one coaching in this subject area. Click here for more information