Effective Negotiation

Negotiation lies at the heart of all successful enterprises, whether used to avoid conflict, to make decisions or to close a successful deal. You may be relieved to know that you can learn these crucial tools of persuasion and influence! This workshop will give you a chance to master these skills in order to negotiate more confidently. We will show you how to:

• Recognise and implement the five phases of negotiation
• Use creative thinking to plan a negotiation
• Create impact using effective verbal communication
• Use appropriate body language
• Appreciate the difference between selling and negotiating
• Recognise a good and a bad negotiator
• Avoid the ten most common negotiating mistakes
• Refine your questioning and listening skills
• Prepare for an important negotiation

About this workshop

• This workshop will involve you in a mixture of interactive exercises and discussion. There will be opportunities to practise your new skills through role playing exercises in a supportive atmosphere
• Our trainers are experts in their topic and deliver courses in a practical, interactive style
• The maximum number of people on a training course is 12 so that the trainer can accommodate the learning needs of each delegate
• A two course buffet lunch and unlimited tea and coffee are included in the price

Timing
Courses start at 9.30 a.m. and end at 4.30 p.m. with half an hour for lunch.

Is this the right course for me?
Yes, if you are involved in negotiations with customers, suppliers and colleagues

Level
Introductory

Support available
If your business is located in the West of Scotland you may be eligible for a grant of up to 50% of the cost of participating in these courses. There are a number of places available which are reserved for businesses with less than 250 employees and companies must meet certain eligibility criteria.

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Options

• We can customise this course for you if you have a particular challenge in your company.  One of our specialist advisers will be happy to work on a solution with you.  If you have a group of 12 people who need the same training customised learning is a cost effective way to develop them and costs can be as little as £100 per person. Click here for more information.
• We can also provide one to one coaching in this subject area. Click here for more information