Influencing, Persuading, Negotiating

We all need to influence and persuade others to do things whether it’s colleagues at work, customers or your family and friends. If you work as part of a team then you’ll need to persuade your colleagues to take your views on board. If you are a manager then you probably need to persuade and influence your team to help you achieve your targets. If you are a sales person then you need to perfect the art of gentle persuasion. Have you tried to influence and persuade someone recently and failed? Would you like to succeed every time?

• Why the ability to influence and persuade is essential for managers
• The differences between influencing, persuading and negotiating
• Understanding the psychology involved
• Essential tactics and skills for success
• Understanding the person you are dealing with
• Recognising different personality types
• Why listening is so crucial
• Tactics to use to succeed with different personality types
• The power of language – linguistics in action
• Aligning your body language with your message
• Interpreting the body language of others
• How understanding the roles we play when communicating can help us influence and persuade
• Why negotiation is about win –win
• Attitude and timing
• The negotiator’s toolkit
• Winning over even the most challenging people

About this workshop

• This workshop will involve you in a mixture of interactive exercises and discussion. There will be opportunities to practise your new skills through role playing exercises in a supportive atmosphere.
• Our trainers are experts in their topic and deliver courses in a practical, interactive style
• The maximum number of people on a training course is 12 so that the trainer can accommodate the learning needs of each delegate
• A two course buffet lunch and unlimited tea and coffee are included in the price
  

Timing

Courses start at 9.30 a.m. and end at 4.30 p.m. with half an hour for lunch.

Is this the right course for me?

Suitable for practicing managers who want to influence and persuade others to achieve results

Level

Intermediate

Duration

1 day

About the Facilitator

Jill is an expert facilitator and trainer, and has worked with a wide range of organisations in the public, private and voluntary sectors. Jill believes that learning should be relevant, practical and fun, and this is reflected in her approach to the design and delivery of training. She is a supportive and motivational facilitator with excellent interpersonal skills who takes time to understand the needs of individuals. Jill delivers her sessions in a calm, positive style with the highest standard of professionalism.    

Jill’s work includes the delivery of communication & presentation skills training programmes and she also specialises in training trainers and assessors. She has recently worked as part of our consultancy & delivery team helping to develop the skills of business advisors in St Vincent and the Grenadines.

Support available

If your business is located in the West of Scotland you may be eligible for a grant of up to 50% of the cost of participating in these courses. There are a number of places available which are reserved for businesses with less than 250 employees and companies must meet certain eligibility criteria.

Click here to see location map

Options

• We can customise this course for you if you have a particular challenge in your company.  One of our specialist advisers will be happy to work on a solution with you.  If you have a group of 12 people who need the same training customised learning is a cost effective way to develop them and costs can be as little as £100 per person. Click here for more information.
• We can also provide one to one coaching in this subject area. Click here for more information