Selling on the Telephone

Now is the best time to invest in boosting your sales skills.  When the market tightens and lead times stretch and targets become harder and harder to hit, developing a sales skills advantage over your competition is a very smart move.

We have a series of Mini Master Classes which are designed boost your sales skills giving you six keys that can help you win business in a slowing economy. The Mini Master Class format has been designed to allow you to be able to pick and choose the ones that best suit your immediate business needs.                        

Delivered in a practical, entertaining and interactive way by a genuine leader in the field of sales and marketing these Mini Master Classes are a must for any one that wants to generate a genuine sales advantage for their business.

Some products are best sold over the phone and almost every sale requires at least some element of telephone sales.  Yet lots of sales people still have a problem with hitting the phones and even those that enjoy telephone selling find it frustrating that they are not winning as much business in the current economic climate.

With a few small changes to the way you approach, prepare for and implement your telephone sales activities you can boost your closure rate and make the telephone your most valuable sales tool.

What you will learn:

• Why most sales people dread hitting the phones and how to love it
• To avoid the 5 big mistakes most sales people make
• What’s a hot lead and what’s not
• How to deal with gate keepers
• What to do when you get voice mail
• How to engage your client, build rapport but still get down to business
• Getting around objections
• What questions do you NEED to ask
• How to close and when to close (its not early and often!)
• Dealing with price on the phone

About these Mini Master Classes

• These Mini Master Classes will involve you in a mixture of interactive exercises and discussion.
• Our trainer is recognised as a leading expert in the field of sales and marketing and thus can deliver the course lessons in a practical and interactive style drawing on real life experiences
• The maximum number of people on a training course is 12 so that the facilitator can accommodate the learning needs of each delegate

Facilitator - Your Trainer
Delegates from over 1,000 companies have benefited from Gordon’s training in sales marketing and networking skills.

Gordon has a blue chip sales and marketing background with 18 years sales and national sales management experience with leading companies including Scotsman Publications, Abbey Life, Procter and Gamble and Northern Foods.

For six years Gordon ran the internet and business consultancy and networking firms First Tuesday, Now-Business and icosmart.com.  After two years as a Business Development Consultant in the UK, Europe and Dubai, Gordon became involved in the senior management teams at two major recruitment companies most recently as an Associate Director at Search Consultancy Ltd.

Gordon gained a BA Combined Studies, Economics, Business & Marketing from Heriot-Watt University Edinburgh in 1991. He is a director of Glasgow Chamber of Commerce and has appeared on live radio and TV as a business commentator and had over 60 articles published in The Herald and Sunday Herald.

Buy 5 Places And Get The Sixth One Free
We want you to get the full benefit of the knowledge of all of these topics so if you buy five places you get the sixth FREE. The cost to participate in a single workshop is £99 + vat. This offer applies to all 6 of our half day Sales workshops - Writing Sales Messages that Sell, Selling on the Telephone, Appointment Setting, Face to Face Selling, Consultative Selling, Account Management.

Is this the right course for me?
Yes, if you want to increase sales by boosting your sales skills and developing an advantage over your competitors in your marketplace.

Level
Introductory to Intermediate

Duration
3 hours per Mini Master Class

Support available
If your business is located in the West of Scotland you may be eligible for a grant of up to 50% of the cost of participating in these courses. There are a number of places available which are reserved for businesses with less than 250 employees and companies must meet certain eligibility criteria.

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