Training and Developing People at Work

Are you responsible for training people at work? Or perhaps you are being asked to pass on important procedures or techniques to new or temporary staff? You may not be a professional trainer, but sharing your skills, knowledge and good practice with your colleagues at work may be important to ensure the smooth running of the company or department. This two day course gives you some solid training skills that will enable you to train others effectively. By the end of the second day, you will have designed and delivered an original training session to an individual or a small group.

The course covers the following:

1. Identify your learners’ training needs

• Training: what makes it good?
• Communicate, communicate, communicate
• Why train people?
• Beginning the evaluation process

2. Design the training programme

• Selecting content
• Pre learning and follow up learning
• Developing the training schedule
• Selecting and using different training methods

3. Deliver a training session

• Practicalities
• Introductions, housekeeping and ice breakers
• Body language
• Dealing with difficult people
• Training senior people
• Keeping them interested!
• Coaching people
• Answering questions
• Checking knowledge and understanding
• Giving feedback
• Presenting information
• Deliver a short practice session
• Ending the training session positively

4. Evaluate and review training

• What we need to know
• How to evaluate
• Action planning for trainers

About this workshop

• This workshop will involve you in a mixture of interactive exercises and discussion. There will be opportunities to practise your new skills through role playing exercises in a supportive atmosphere
• Our trainers are experts in their topic and deliver courses in a practical, interactive style
• The maximum number of people on a training course is 12 so that the trainer can accommodate the learning needs of each delegate
• A two course buffet lunch and unlimited tea and coffee are included in the price

Timing
Courses start at 9.30 a.m. and end at 4.30 p.m. with half an hour for lunch.

Is this the right course for me?
Yes, if you need to train colleagues in the workplace, but you are not a training professional.

Level
Introductory

Support available
If your business is located in the West of Scotland you may be eligible for a grant of up to 50% of the cost of participating in these courses. There are a number of places available which are reserved for businesses with less than 250 employees and companies must meet certain eligibility criteria.

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Options

• We can customise this course for you if you have a particular challenge in your company.  One of our specialist advisers will be happy to work on a solution with you.  If you have a group of 12 people who need the same training customised learning is a cost effective way to develop them and costs can be as little as £100 per person. Click here for more information.
• We can also provide one to one coaching in this subject area. Click here for more information